Refund Policy

Refund Policy for 4K IPTV Fusion

At 4K IPTV Fusion, we aim to provide our customers with the best possible service. However, we understand that issues may arise. Please read our refund policy carefully to understand your rights.

1. Eligibility for Refunds

We offer refunds under the following conditions:

• Service Malfunction: If you experience significant, verifiable downtime or technical issues with our IPTV service that prevent you from accessing content.
• Cancellation Requests: If you request a refund within 48 hours of purchasing a subscription or a free trial that does not meet your expectations.

Refunds are not available for:

• Partial periods of use or subscription periods that have already been consumed.
• Service interruptions caused by user-side issues (e.g., internet connectivity problems).

2. How to Request a Refund

To request a refund, please contact us via email at support@4kiptvfusion.com. Include:

• Your full name and account information.
• A description of the issue or reason for the refund request.

Refund requests must be submitted within 7 days of the issue or purchase date. Once your refund is approved, it will be processed within 5-10 business days.

3. Refund Processing

Approved refunds will be returned to your original method of payment. Processing times may vary depending on your payment provider.

4. Contact Us

For further questions or assistance, feel free to reach out to our customer support at support@4kiptvfusion.com.